Frequently Asked Questions

Everything you need to know about bringing Vrsa quality into your home.

What is the standard shipping timeframe for furniture and decor?

Most decor items ship within 3-5 business days. Larger furniture pieces typically require specialized freight handling and arrive within 7-14 business days, depending on your location.

Do you offer international shipping?

Currently, Vrsa ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.

What is your return policy for home goods?

We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made or 'Final Sale' items are not eligible for return.

Are the materials used in Vrsa products sustainably sourced?

Yes, we prioritize sustainability. Our wood products are FSC-certified, and we use OEKO-TEX certified textiles to ensure our home goods are safe for your family and the environment.

How can I track the status of my delivery?

Once your order ships, you will receive an email with a tracking number and a link to our logistics portal. For white-glove furniture deliveries, our team will call you 24 hours in advance to schedule a window.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger home investments.